FAQ

Your questions answered

Frequently Asked Questions.

We know the lending process can raise a lot of questions. Here are some of the most common things we’re asked. If you don’t see your question here, just get in touch—we’re always happy to help.

Simply book a chat or send us an enquiry. We’ll talk through your goals and explain your next steps.

We can help with home loans, investment loans, refinancing, first home buyer loans, car loans, and personal loans.

We have access to a panel of well-known banks and lenders, giving you a wide range of options to compare.

Our service comes at no direct cost to you—lenders pay us a commission when your loan settles. If a client-paid fee ever applies, we’ll always let you know upfront.

You’ll usually need proof of income, bank statements, identification, and information about your financial situation. We’ll give you a tailored checklist for your application.

Yes! We work with a variety of clients, including those who are self-employed or have non-standard circumstances. Let us know your situation and we’ll explain your options.

Timeframes can vary, but we’ll keep you updated at every step and work to make things as smooth and efficient as possible.

We provide information, guidance, and support to help you make informed decisions about lending. We do not provide personal financial advice.

Still have questions?

Let’s find the right path for your home loan, together.